Contact Us

Billing & Service Quest​ions: Call 916-875-5555, email, or submit a Customer Service  online form.  

  • Request a residential curbside collection calendar
  • Request cart delivery, replacement, repair, or exchange
  • Request an additional pick-up on non-regular day service, overflow pickup on regular day service, or report a missed service, etc.,
  • Schedule a Bulky Waste Pickup using our online form. IMPORTANT!  Please check your spam folder if you do not see the scheduling confirmation email in your email inbox or call 916-875-5555 to confirm.   
  • Address changes, billing questions, or billing history
  • Rate Assistance Program 
  •  Disability Exemption 

County of Sacramento Consolidated Utilities Billing Service (CUBS)
9700 Goethe Road, Suite C, Sacramento, CA 95827
Phone: 916-875-5555, TDD: 916-875-7105, Toll-free: 800-932-8990
Hours:  Monday - Friday, 8:00 am to 4:30 pm


General Question​s: Call (916) 875-6789 or email

  • Request a copy of the Backyard Composting Guide
  • Request a speaker or presentation on waste diversion efforts

County of Sacramento Department of Waste Management & Recycling
10863 Gold Center Drive Rancho Cordova, CA  95670

Report Scavenging​: Call (916) 875-5656 or TDD (916) 875-7105

Removing recyclables from a curbside cart is considered scavenging and is a crime pursuant to Section 6.20.160 of the Sacramento County Code. Report scavenging to the Sacramento County Information hotline.​